Another abandoned server code base... this is kind of an ancestor of taskrambler.
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<h1>Common <acronym title="Hypertext Transfer Protocol">HTTP</acronym> Implementation Problems</h1>
<h2>W3C Note 28 January 2003</h2>
<dl>
<dt>This version:</dt>
<dd><a href="http://www.w3.org/TR/2003/NOTE-chips-20030128/">http://www.w3.org/TR/2003/NOTE-chips-20030128/</a></dd>
<dt>Latest version:</dt>
<dd><a href="http://www.w3.org/TR/chips">http://www.w3.org/TR/chips</a></dd>
<dt>Previous version:</dt>
<dd>n/a</dd>
<dt>Translations of this document:</dt>
<dd><a href="http://www.w3.org/QA/translations#chips">
http://www.w3.org/QA/translations#chips</a></dd>
<dt>Techniques for this document:</dt>
<dd><a href="http://www.w3.org/QA/2002/12/chips-techniques">
http://www.w3.org/QA/2002/12/chips-techniques</a></dd>
<dt>Editor:</dt>
<dd><a href="http://www.w3.org/People/olivier/">Olivier Th&eacute;reaux</a>, W3C</dd>
<dt>Authors and contributors:</dt>
<dd>See <a href="#acknowledgments">Acknowledgments</a>.</dd>
</dl>
<p class="copyright"><a href="http://www.w3.org/Consortium/Legal/ipr-notice#Copyright"> Copyright</a> &#xa9; 2003 <a href="http://www.w3.org/"><acronym title="World Wide Web Consortium">W3C</acronym></a><sup>&#xae;</sup> (<a href="http://www.lcs.mit.edu/"><acronym title="Massachusetts Institute of Technology">MIT</acronym></a>, <a href="http://www.ercim.org/"><acronym title="European Research Consortium for Informatics and Mathematics">ERCIM</acronym></a>, <a href="http://www.keio.ac.jp/">Keio</a>), All Rights Reserved. W3C <a href="http://www.w3.org/Consortium/Legal/ipr-notice#Legal_Disclaimer">liability</a>, <a href="http://www.w3.org/Consortium/Legal/ipr-notice#W3C_Trademarks">trademark</a>, <a href="http://www.w3.org/Consortium/Legal/copyright-documents">document use</a> and <a href="http://www.w3.org/Consortium/Legal/copyright-software">software licensing</a> rules apply.</p>
</div>
<hr />
<h2><a name="abstract" id="abstract">Abstract</a></h2>
<p>This document is a set of good practices to improve implementations
of <acronym title="the Hypertext Transfer Protocol">HTTP</acronym> and related standards
as well as their use. It explains a few basic concepts, points out common mistakes
and misbehaviors, and suggests "best practices".</p>
<p>This document does <strong>not</strong> incriminate any specific product.
W3C does not track bugs or errors in implementations.
That information is generally tracked by the vendors themselves,
or third parties.</p>
<h2><a name="sotd" id="sotd">Status of this document</a></h2>
<h3><a name="sotd-pub-status" id="sotd-pub-status">Publication status</a></h3>
<p>This document is the first public version of a Note,
published on January 28th, 2003, and made available for
discussion only by the editor and authors as part of their work as
W3C Team participants in the <a href="http://www.w3.org/QA/">Quality Assurance</a>
<a href="http://www.w3.org/QA/Activity">Activity</a>.
Publication of this Note by W3C does not imply endorsement by W3C,
including the W3C Team and Membership.
</p>
<p>This document may be updated, replaced, or obsoleted by other documents
at any time.</p>
<h3><a name="sotd-comments" id="sotd-comments">Comments</a></h3>
<p> No formal commitment is made by W3C to invest additional
resources in topics addressed by this Note. However, comments are welcome
and the W3C <a href="http://www.w3.org/QA/">Quality Assurance</a> Team
may publish an amended version should the amount and quality
of the received comments prove it worthwhile or necessary.</p>
<p>Please send comments to the
<a href="http://lists.w3.org/Archives/Public/www-qa/">publicly archived</a>
mailing-list of the
<a href="http://www.w3.org/QA/IG/">Quality Assurance Interest Group</a>:
<a href="mailto:www-qa@w3.org">www-qa@w3.org</a>.
</p>
<p>A list of <a href="http://www.w3.org/QA/2002/12/chips-errata">acknowledged
errors and proposed corrections</a> can be found at
http://www.w3.org/QA/2002/12/chips-errata.</p>
<h3><a name="sotd-translat" id="sotd-translat">Translation</a></h3>
<p>Translation of this document is welcome. However, before
starting a translation of this document, please be sure to read the
<a href="http://www.w3.org/Consortium/Legal/IPR-FAQ.html#translate">
information on translations</a>, in our
<a href="http://www.w3.org/Consortium/Legal/IPR-FAQ.html">
Copyright <abbr title="Frequently Asked Questions">FAQ</abbr></a>,
and check the <a href="http://www.w3.org/QA/translations#chips">
list of existing translations</a> of this document (available at
http://www.w3.org/QA/translations#chips).
.</p>
<h3><a name="sotd-othertr" id="sotd-othertr">Other W3C Technical Reports and publications</a></h3>
<p>A list of current <a href="http://www.w3.org/TR/">W3C technical
reports and publications</a>, including Working Drafts and Notes,
can be found at http://www.w3.org/TR/.</p>
<hr />
<h2><a name="contents" id="contents">Table of Contents</a></h2>
<ul class="toc">
<li><a href="#intro">Introduction</a>
<ul>
<li><a href="#scope">Scope of this document</a>
<ul>
<li><a href="#organization">Organization of this document : Guidelines, checkpoints</a></li>
<li><a href="#cp-target">Targets associated with the checkpoints</a></li>
<li><a href="#glcpex">An example of guideline and checkpoint</a></li>
</ul>
</li>
<li><a href="#conformance">Conformance to this document</a></li>
<li><a href="#techniques">Techniques related to this note</a></li>
</ul>
</li>
<li><a href="#uri">1. Understanding <acronym title="Uniform Resource Identifier">URI</acronym>s</a>
<ul>
<li><a href="#gl1">Guideline 1: Choose <acronym title="Uniform Resource Identifier">URI</acronym>s wisely</a></li>
<li><a href="#gl2">Guideline 2: Allow <acronym title="Uniform Resource Identifier">URI</acronym> management</a></li>
<li><a href="#gl3">Guideline 3: Use independent <acronym title="Uniform Resource Identifier">URI</acronym>s</a></li>
<li><a href="#gl4">Guideline 4: Use standard redirects
for content that changes</a></li>
<li><a href="#gl5">Guideline 5: Provide indexing agents
with useful information</a></li>
<li><a href="#gl6">Guideline 6: Provide appropriate
caching information</a></li>
</ul>
</li>
<li><a href="#content">2. Serving content appropriately</a>
<ul>
<li><a href="#gl7">Guideline 7: Server-driven content
negotiation</a></li>
<li><a href="#gl8">Guideline 8: Provide useful metadata
in addition to content negotiation</a></li>
<li><a href="#gl9">Guideline 9: Provide default and
fall-back solutions</a></li>
<li><a href="#gl10">Guideline 10: Serve resources with correct
content-type and character encoding information</a></li>
<li><a href="#gl11">Guideline 11: Use flexible technology instead of
client sniffing/blocking</a></li>
<li><a href="#gl12">Guideline 12: Enrich and Enhance</a></li>
</ul>
</li>
<li><a href="#checklists">Tabular checklist of guidelines and checkpoints</a></li>
<li><a href="#acknowledgments">Acknowledgments</a></li>
<li><a href="#references">References</a></li>
</ul>
<hr />
<h2><a name="intro" id="intro">Introduction</a></h2>
<p><acronym title="the Hypertext Transfer Protocol">HTTP</acronym>
and <acronym title="Uniform Resource Identifier">URI</acronym>s
are the basis of the World Wide Web, yet they are often
misunderstood, and their implementations and uses are sometimes
incomplete or incorrect.</p>
<p>This document tries to improve this situation by providing
a set of good practices to improve implementations
of <acronym title="the Hypertext Transfer Protocol">HTTP</acronym> and related standards
(Web servers, server-side Web engines), as well as their use.</p>
<p>This document only deals with the server-side aspect of
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym>,
people looking for <acronym title="the Hypertext Transfer Protocol">HTTP</acronym>
implementation problems in Web user agents should have a look at the
user-agent counterpart of this document :
"<a href="/TR/cuap.html">Common User-Agent Problems</a>" [<a href="#ref-CUAP">CUAP</a>].</p>
<h3><a name="scope" id="scope">Scope of this document</a></h3>
<p id="scope-targets">This document is a set of known problems and/or good practices
for <acronym title="the Hypertext Transfer Protocol">HTTP</acronym>
implementations and their use, aimed at:</p>
<ul>
<li>developers implementing Web servers or proxies,</li>
<li>developers implementing server-side scripting languages and engines,
web content management or generation systems, etc.
(referred to, across this document, as "Server-side engine developers"),</li>
<li>and webmasters, Web site managers (referred to,
across this document, as "Content Managers").</li>
</ul>
<p>Unless specifically mentioned, what is referred throughout this document as
"<acronym title="Hypertext Transfer Protocol">HTTP</acronym>" is RFC2616,
<abbr title="also known as">a.k.a.</abbr>
<acronym title="Hypertext Transfer Protocol">HTTP</acronym>/1.1
[<a href="#ref-RFC2616">RFC2616</a>].</p>
<h4 id="organization">Organization of this document : Guidelines, checkpoints</h4>
<p>This document's organization is inspired from
<acronym title="the Web Acessibility Initiative">WAI</acronym> guidelines, especially
<acronym title="User Agent Accessibility Guidelines"><a href="http://www.w3.org/TR/UAAG10/">UAAG</a>
</acronym>.</p>
<p>This document is divided into 12 guidelines and associated checkpoints.
Each guideline is a general good practice, whereas the associated checkpoints
are practical applications of the guideline. Checkpoints are themselves divided in
one or more provision(s). </p>
<p>A guideline can, and will in most cases, have several associated checkpoints.</p>
<h4 id="cp-target">Targets associated with the checkpoints</h4>
<p>Checkpoints and their provisions are tagged according to their <a href="#scope-targets">primary target</a>.</p>
<ul>
<li id="target-expl-si">Checkpoints targeted at server (Web servers or proxies)
implementors are tagged as <span class="cp-target">SI</span>,</li>
<li id="target-expl-ss">Checkpoints targeted at server-side engine
(server-side scripting languages and engines,
web content management or generation systems, etc.)
developers are tagged as <span class="cp-target">SS</span>,</li>
<li id="target-expl-cm">Checkpoints targeted at content managers
(webmasters, Web site managers)
are tagged as <span class="cp-target">CM</span>.</li>
</ul>
<p>If a checkpoint is applicable to several or all of these targets,
it will have several tags.The target of a checkpoint is the sum of
the target of its provisions.</p>
<h4 id="glcpex">An example of guideline and checkpoint</h4>
<p>Here is an example of a guideline, with an associated checkpoint. Note the
way they are presented, the multiple tags for the multiple targets of the checkpoint, etc.:</p>
<div id="example-of-gl-and-cp" style="border: 1px solid red; padding : 1em">
<h3 class="gl">Guideline 0 (example): <a name="gl-example" id="gl-example">Show, don't tell</a></h3>
<div class="checkpoint" id="cp0.1" title="Example">
<div class="cp-head">
<span class="cp-number">0.1: </span>
<span class="cp-title">Example</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<p class="cp">An example can be worth thousands of explanations.</p>
<ol>
<li class="cp-prov"><p><span class="cp-title">sample provision for this checkpoint</span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">Here is a sample checkpoint text, within a sample guideline,
with the actual markup used for guidelines and checkpoints.</p>
</li>
<li class="cp-prov"><p><span class="cp-title">another sample provision for this checkpoint</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">In our example, the checkpoint has two provisions.</p>
<p class="cp, example"><span class="example-good">Example</span>:<br />
Checkpoints may include example, too.</p>
</li>
</ol>
</div>
</div>
<h3><a name="conformance" id="conformance">Conformance to this document</a></h3>
<p><strong>This document is informative</strong>.</p>
<p>This document has no conformance <em>per se</em>, but since it is about
implementation and use of normative specifications (such as
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym>/1.1),
one should consider following this set of guidelines
as a good step toward conformance to these specifications.</p>
<p>When possible, normative references will be mentioned for each checkpoint.</p>
<p>This document uses RFC 2119 [<a href="#ref-RFC2119">RFC2119</a>] keywords
(capitalized MUST, MAY, SHOULD etc.) when referring to behaviors clearly defined
by a normative specification. When not capitalized, these words should be interpreted
as regular language and not as RFC2119 keywords.</p>
<h3><a name="techniques" id="techniques">Techniques related to this note</a></h3>
<p>As specified in the <a href="#abstract">abstract</a>, <cite>This
document does not incriminate any specific product. W3C does not
generally track bugs or errors in implementations</cite>. However,
we welcome implementors and advanced users of such technologies to
contribute to this document by providing techniques related to this
note's applicable guidelines and checkpoints for a specific
implementation.</p>
<p>Contributions are welcome in the
<a href="http://lists.w3.org/Archives/Public/www-qa/"><strong>publicly archived</strong></a>
mailing-list of the <a href="http://www.w3.org/QA/IG/">Quality Assurance Interest Group</a>:
<a href="mailto:@w3.org">www-qa@w3.org</a>.
The <a href="http://lists.w3.org/Archives/Public/www-qa/">public archives
for this list</a> acts as a repository of contributions.
A <a href="http://www.w3.org/QA/2002/12/chips-techniques">list of acknowledged
contributions</a> is available at http://www.w3.org/QA/2002/12/chips-techniques.</p>
<hr />
<h2>1.<a name="uri" id="uri">Understanding URIs</a></h2>
<p>
We shall start by explaining in details <acronym
title="Uniform Resource Identifier">URI</acronym>s, and their underlying concepts.
</p>
<p>
</p>
<p><acronym title="Uniform Resource Identifier">URI</acronym>s are defined in:</p>
<ul>
<li><a href="http://www.ietf.org/rfc/rfc1630.txt">RFC1630 : "Universal Resource
Identifiers in WWW"</a> [<a href="#ref-RFC1630">RFC1630</a>],
and </li>
<li><a href="http://www.ietf.org/rfc/rfc2396.txt">RFC2396 :"Uniform Resource
Identifiers (URI): Generic Syntax"</a> [<a href="#ref-RFC2396">RFC2396</a>].
</li>
</ul>
<p>A common mistake, responsible for many <acronym title="the Hypertext Transfer Protocol">
HTTP</acronym> implementations problems, is to think this is equivalent
to a filename within a computer system.
This is wrong. URIs have, conceptually, nothing to do with a file system.
One should remember that at all times when dealing with the World Wide Web.
</p>
<p>To understand properly what a <acronym title="Uniform Resource Identifier">URI
</acronym> is, one has to think of the
World Wide Web as a giant warehouse with an enormous amount
of merchandise stored in boxes.</p>
<p>In this warehouse, a <acronym title="Uniform Resource Identifier">URI</acronym>
is not "row 12, 42nd box". A <acronym title="Uniform Resource Identifier">URI</acronym>
is not "that big black box over there", nor the content of the box. The URI is, exactly
"The toothbrush can be found at row 12, 42nd box".
</p>
<p>A <acronym title="Uniform Resource Identifier">URI</acronym> is,
actually, a <em>reference to a resource, with fixed and independent semantics</em>.
An interpretation of this definition is that the
<acronym title="Uniform Resource Identifier">URI</acronym> is some sort of
serial number for one of the many merchandises in the warehouse.
"Fixed semantics" means that we know that in a box referenced by this serial number,
there will be a specific product (we'll use a toothbrush for our metaphor).
<strong>Always</strong>. We know neither the color nor
the shape of the toothbrush, but we are certain that whenever and however we
<em>dereference</em> the <acronym title="Uniform Resource Identifier">URI</acronym>
(which means, whatever way one (whoever) chooses to learn which box is referenced
by the <acronym title="Uniform Resource Identifier">URI</acronym>
, the resource will <strong>always</strong> be a toothbrush.</p>
<p>Note that the <acronym title="Uniform Resource Identifier">URI</acronym>
is not <strong>exactly</strong> a serial number, since a serial number
does not have any specific semantic, and it can be a reference to
multiple instances.</p>
<p>Also, if you upgrade from toothbrush to a newer version of the toothbrush ("toothbrush v2"),
the serial number may change. However, its definition "our toothbrush" will not change.
One may thus think of the <acronym title="Uniform Resource Identifier">URI</acronym>
as being the identification of a specific semantic, and the
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym> <a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.19"><code>ETag</code></a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.19) being the real serial number.
</p>
<p>
The <acronym title="Uniform Resource Identifier">URI</acronym>
http://www.example.com/products/toothbrush is then a fixed reference to a
specific semantic, rather than being a serial number.
</p>
<p>
Note also that the <acronym title="the Hypertext Transfer Protocol">HTTP</acronym>
Etag can be shared by identical resources that
have different <acronym title="Uniform Resource Identifier">URI</acronym>s.
For example, if <code>http://mirror1.example.org/foo</code>
and <code>http://mirror2.example.org/foo</code> share the
same ETags, you can then deduct that those are equivalent resources.</p>
<div>The warehouse metaphor pointed out three major points about
<acronym title="Uniform Resource Identifier">URI</acronym>s:
<ol>
<li>a <acronym title="Uniform Resource Identifier">URI</acronym>
is a reference to a resource</li>
<li>The reference has fixed semantics</li>
<li>The reference has independent semantics</li>
</ol>
</div>
<p>The fixed semantics of a <acronym title="Uniform Resource Identifier">URI</acronym>
is one of the most important, yet often overlooked, concepts about
<acronym title="Uniform Resource Identifier">URI</acronym>s.
</p>
<p>
<a href="http://www.w3.org/People/Berners-Lee/">Tim Berners-Lee</a>, creator
of the World Wide Web, has written in 1998 an article named
"<a href="http://www.w3.org/Provider/Style/URI.html">Cool
<acronym title="Uniform Resource Identifier">URI</acronym>s don't change</a>"
[<a href="#ref-COOLURIs">COOLURIs</a>]
stressing out this point and explaining how to use
<acronym title="Uniform Resource Identifier">URI</acronym>s properly.
</p>
<p>Thanks to our warehouse metaphor, it is obvious that
<acronym title="Uniform Resource Identifier">URI</acronym>s should not change:
people looking for a resource will have a lot of trouble finding it if
the actual references for the resource changes, hence making the original
reference pointing to... nothing. </p>
<p>This is all the more important on the Web (more than in our warehouse example)
because the Web is built upon hyperlinks, which themselves use
<acronym title="Uniform Resource Identifier">URI</acronym>s.
When <acronym title="Uniform Resource Identifier">URI</acronym>s are broken,
following hyperlinks ( or "bookmarks",
which are a form of hyperlinks ) does not lead to the expected resource.
In other words, from a server point of view, this means that the resource
would miss some traffic... Traffic being the final aim of any content provider
(as selling toothbrushes is the final goal of the warehouse owner),
behaviors resulting in a loss of traffic should therefore be avoided. </p>
<p>As Tim Berners-Lee points out, <q cite="http://www.w3.org/Provider/Style/URI.html">
When you change a <acronym title="Uniform Resource Identifier">URI</acronym> on your server,
you can never completely tell who will have links to the old
<acronym title="Uniform Resource Identifier">URI</acronym>.
They might have made links from regular Web pages. They might have bookmarked your page.
They might have scrawled the <acronym title="Uniform Resource Identifier">URI</acronym>
in the margin of a letter to a friend.</q>.
In other words, as Jacob Nielsen's writes, <q cite="http://www.useit.com/alertbox/990321.html">
Persistent URLs Attract Links, Link-rot equals lost business</q>.</p>
<p>We have seen why one should avoid breaking <acronym title="Uniform Resource Identifier">
URI</acronym>s. The following guidelines focus on techniques and strategies to avoid breaking
<acronym title="Uniform Resource Identifier">URI</acronym>s, or to fix them.</p>
<h3 class="gl">Guideline 1: <a name="gl1" id="gl1">Choose
<acronym title="Uniform Resource Identifier">URI</acronym>s wisely</a> </h3>
<p>This section summarizes, paraphrases and extends the section called
"So what should I do? Designing <acronym title="Uniform Resource Identifier">URI</acronym>s" in
<a href="http://www.w3.org/Provider/Style/URI.html">Cool <acronym>URI</acronym>s don't change</a>
[<a href="#ref-COOLURIs">COOLURIs</a>].
</p>
<ul>
<li>Do not put too much meaning in a <acronym title="Uniform Resource Identifier">URI</acronym>.
as Berners-Lee writes,
<q cite="http://www.w3.org/Provider/Style/URI.html">Designing mostly
means leaving information out</q>.
If you put too much meaning, too much semantics in your
<acronym title="Uniform Resource Identifier">URI</acronym>,
chances are your resource will evolve outside of the semantic frame,
resulting in an unnecessary division of the resource or change of
<acronym title="Uniform Resource Identifier">URI</acronym>.</li>
<li>Use simple <acronym title="Uniform Resource Identifier">URI</acronym>s,
easy to type, write down, spell, or at least easy to cut and paste.
They are likely to be easy to be remember if you follow this rule.
</li>
</ul>
<div class="checkpoint" id="cp1.1" title="Use short URIs">
<div class="cp-head">
<span class="cp-number">1.1: </span>
<span class="cp-title">Short <acronym title="Uniform Resource Identifier">URI</acronym>s </span>
<span class="cp-target"><a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a></span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<ol>
<li class="cp-prov"><p><span class="cp-title">Use short URIs as much as possible</span>
<span class="cp-target"><a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a></span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">In order to make <acronym title="Uniform Resource Identifier">URI</acronym>s
easy to type, write down, spell, or remember, they should be short enough.</p>
<p class="cp">This checkpoint is not easy to quantify.
However, we can take into account the fact that e-mail will be used to send
<acronym title="Uniform Resource Identifier">URI</acronym>s, and e-mail clients
(sender or receiver) are supposed to wrap at 70-80 characters :
even though they are not supposed to wrap long
<acronym title="Uniform Resource Identifier">URI</acronym>s, some do.
As a result 80 characters is a reasonable total length for
<acronym title="Uniform Resource Identifier">URI</acronym>s
(including <acronym title="Uniform Resource Identifier">URI</acronym> scheme,
e.g "http://", and host name).</p>
<p class="cp">Please note, however, that this length limit is by no mean a technical limitation,
but rather, a practical goal to pursue.</p>
</li>
</ol>
</div>
<div class="checkpoint" id="cp1.2">
<div class="cp-head">
<span class="cp-number">1.2: </span>
<span class="cp-title"><acronym title="Uniform Resource Identifier">URI</acronym> case policy</span>
<span class="cp-target"><a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a></span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<ol>
<li class="cp-prov"><p><span class="cp-title">Choose a case policy </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">URIs are partly case sensitive which means that, for example
<code>http://www.example.com/foo</code> and
<code>http://www.example.com/FOO </code> are different
<acronym title="Uniform Resource Identifier">URI</acronym>s and may refer to different resources.</p>
<p class="cp">Again, in order for the <acronym title="Uniform Resource Identifier">URI</acronym>s
to be easy to spell and remember, their case should not only be good (see following provisions
of this checkpoint) but also consistent.
It is thus recommended to choose a case policy, and enforce its use.
</p>
</li>
<li class="cp-prov"> <span class="cp-title"> Avoid <acronym title="Uniform Resource Identifier">URI</acronym>s
in Mixed case</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
<p class="cp">A case policy should be chosen,
and enforced. All policies are, however, not equally preferable.
Mixed-case <acronym title="Uniform Resource Identifier">URI</acronym>s
should be avoided.</p>
<p class="cp, example">
<span class="example-bad">Example of a URI following a mixed-case policy</span>:<br />
<code> http://example.com/QAfOo/baRRoX</code></p>
</li>
<li class="cp-prov"><p><span class="cp-title">As a case policy choose either "all lowercase" or
"first letter uppercase".</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">
We suggest that either "all lower-case" or "first-letter uppercase" policy be chosen.
Among these two, "all lower-case" may be prefered for its simplicity.</p>
<p class="cp, example"><span class="example-good">Example, "all lower-case"</span>:<br />
<code>http://www.example.com/foo/bar-bar</code></p>
<p class="cp, example"><span class="example-good">Example, "first-letter uppercase"</span>:<br />
<code>http://www.example.com/Foo/Bar-bar</code></p>
</li>
</ol>
</div>
<h3 class="gl">Guideline 2:
<a name="gl2" id="gl2">Allow <acronym title="Uniform Resource Identifier">URI</acronym>
management</a>
</h3>
<p>As we said in the beginning of this chapter,
a <acronym title="Uniform Resource Identifier">URI</acronym> is not a filename, and you do not need
to tie your <acronym title="Uniform Resource Identifier">URI</acronym> structure to the file system
on the Web server. However, chances are the resources served by a Web server will be available on a
specific file system, and thus there should be flexible ways to map one onto the other.</p>
<div class="checkpoint" id="cp2.1">
<div class="cp-head">
<span class="cp-number">2.1:</span>
<span class="cp-title"><acronym title="Uniform Resource Identifier">URI</acronym> mapping</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p><span class="cp-title">Provide mechanisms for File System to
<acronym title="Uniform Resource Identifier">URI</acronym> mapping</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</p>
<p class="cp">Content managers should be able to re-organize
the file system without modifying the <acronym title="Uniform Resource Identifier">URI</acronym>
structure. Servers should therefore allow the content manager to map the
documents to <acronym title="Uniform Resource Identifier">URI</acronym>s.</p>
<div class="cp, example"><span class="example-good">Examples:</span>:<br />
Here are a few technologies that may be used for this purpose:
<ul>
<li>Aliases</li>
<li>Symbolic links</li>
<li>Table or database of mappings</li>
<li>etc.</li>
</ul>
</div>
</li>
</ol>
</div>
<div class="checkpoint" id="cp2.2">
<div class="cp-head">
<span class="cp-number">2.2: </span>
<span class="cp-title">Standard redirects</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p><span class="cp-title">Allow the use of standard redirects</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</p>
<p class="cp">
Content manager should be able to change easily the configuration of the
server to use the various <acronym title="the Hypertext Transfer Protocol">HTTP</acronym>/1.1
redirection schemes (section 10.3 of the
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym>/1.1
specification [<a href="#ref-RFC2616">RFC2616</a>]) :
</p>
<ul>
<li><a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.3.2">
301 Moved Permanently</a> ([<a href="#ref-RFC2616">RFC2616</a>] section 10.3.2)</li>
<li><a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.3.3">
302 Found</a> (undefined redirect scheme, [<a href="#ref-RFC2616">RFC2616</a>] Section 10.3.3)</li>
<li><a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.3.8">
307 Temporary Redirect</a> ([<a href="#ref-RFC2616">RFC2616</a>] Section 10.3.8)</li>
</ul>
<p class="cp">The content manager should be allowed to use these,
either by modifying directly the server configuration
or by another indirect way of doing it (local configuration
modification file, creation of local "redirect"resources, etc.)
</p>
<p class="cp">Note that even though the current practice is to use the
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.3.3">302 Found</a>
status code for temporary redirects, it is best kept for "undefined" redirects, and the
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.3.8">307 Temporary
Redirect</a> status code should be preferred for this purpose.</p>
</li>
<li class="cp-prov">
<p>
<span class="cp-title"> When you change <acronym title="Uniform Resource Identifier">URI</acronym>s,
use standard redirects</span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">If for any reason a content manager change the
<acronym title="Uniform Resource Identifier">URI</acronym> referencing to a given resource,
standard redirects, as defined above, should be used to avoid link-rot.</p>
<p class="cp">
Usually, the <a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.3.2">
HTTP 301 Moved Permanently</a> status code
([<a href="#ref-RFC2616">RFC2616</a>], section 10.3.2) will be used for this purpose.
</p>
</li>
</ol>
</div>
<h3 class="gl">Guideline 3:
<a name="gl3" id="gl3">
Use independent <acronym title="Uniform Resource Identifier">URI</acronym>s
</a>
</h3>
<p><acronym title="Uniform Resource Identifier">URI</acronym>s
should be both stable and independent. By independent we mean that
a <acronym title="Uniform Resource Identifier">URI</acronym>
should always reference the same resource, regardless of the context
(time, location, user, user-agent, etc.)</p>
<div class="checkpoint" id="cp3.1">
<div class="cp-head">
<span class="cp-number">3.1:</span>
<span class="cp-title">Technology-independent
<acronym title="Uniform Resource Identifier">URI</acronym>s</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p><span class="cp-title">Serve dynamic content with technology-independent
<acronym title="Uniform Resource Identifier">URI</acronym>s</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">A <acronym title="Uniform Resource Identifier">URI</acronym>
should not show the underlying technology (server-side content
generation engine, script written in such or such language) used to serve
the resource. </p>
<p class="cp">Using <acronym title="Uniform Resource Identifier">URI</acronym>s
showing the specific underlying technology means one is
dependent on the technology used, which means that the technology
cannot be changed without either breaking
<acronym title="Uniform Resource Identifier">URI</acronym>s
or going through the hassle of "fixing" them (see Checkpoint
<a href="#cp2.2">2.2: Standard redirects</a>).
</p>
<p class="cp">Using a scripting language to create dynamic content does
not mean your <acronym title="Uniform Resource Identifier">URI</acronym>
should end with the same extension as the script's filename.</p>
<p class="cp"> Advertizing one's development environment to the world also
imply security issues. One's site may have been crawled and be a
known target for a specific architecture once a security flaw is
discovered on that architecture. Obscurity is, of course, no
replacement for security, but a good design keeps threats away.
Read the Web Security FAQ [WSFAQ] for more on web server-side
security.</p>
<p class="cp">For these reasons, technology-specific extensions should
be hidden, using content-negotiation (see
<a href="#gl7">Guideline 7: Server-driven content
negotiation</a>.), proxying or <acronym title="Uniform Resource Identifier">URI</acronym>
mapping technologies.</p>
</li>
<li class="cp-prov"><p> <span class="cp-title">Serve static content without file extension</span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">The reason why one should serve static content without file extension
is similar to the reason stated above :
the content manager may, at some point, want to change the document format used
to serve a resource, yet the resource would remain "equivalent". For example,
switching from an image file format to an equivalent format, or switching from
plain text to HTML...</p>
<p class="cp">File extensions should therefore be hidden for static content,
using content-negotiation (see <a href="#gl7">Guideline 7:
Server-driven content negotiation</a>.), proxying or <acronym title="Uniform Resource Identifier">URI
</acronym> mapping technologies.</p>
</li></ol>
</div>
<div class="checkpoint" id="cp3.2">
<div class="cp-head">
<span class="cp-number">3.2:</span>
<span class="cp-title">Identification and Session mechanisms</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<p class="cp"><acronym title="the Hypertext Transfer Protocol">HTTP</acronym>/1.1
provides a number of mechanisms for identification, authentication
and session management. Using these mechanisms instead of user-based or
session-based <acronym title="Uniform Resource Identifier">URI</acronym>s
guarantees than the <acronym title="Uniform Resource Identifier">URI</acronym>s
used to serve resources are <strong>truly</strong> universal
(allowing, for example, people to share, send, or copy them).</p>
<ol>
<li class="cp-prov">
<p><span class="cp-title">Use standard identification instead of per-user
<acronym title="Uniform Resource Identifier">URI</acronym>s</span>
<span class="cp-target"><a href="#target-expl-ss"><abbr title="Server-side Engines">
SS</abbr></a></span>
<span class="cp-target"><a href="#target-expl-cm"><abbr title="Content Manager">
CM</abbr></a></span>
</p>
<p class="cp">For the reasons stated above, standard identification mechanisms should
be prefered over user-dependent <acronym title="Uniform Resource Identifier">
URI</acronym>s. </p>
<p class="cp">Standard identification mechanisms for the World Wide Web are described in
<a href="http://www.ietf.org/rfc/rfc2617.txt">RFC 2617 :
"HTTP Authentication: Basic and Digest Access Authentication"</a>
[<a href="#ref-RFC2617">RFC2617</a>]. </p>
</li>
<li class="cp-prov">
<p><span class="cp-title">Use standard session mechanisms instead of session-based
<acronym title="Uniform Resource Identifier">
URI</acronym>s.</span>
<span class="cp-target"><a href="#target-expl-ss"><abbr title="Server-side Engines">
SS</abbr></a></span>
<span class="cp-target"><a href="#target-expl-cm"><abbr title="Content Manager">
CM</abbr></a></span>
</p>
<p class="cp">For the reasons stated above, standard session mechanisms should
be prefered over session-dependent <acronym title="Uniform Resource Identifier">
URI</acronym>s. </p>
<p class="cp">The latter may only be used in very specific cases, when standard
mechanisms do not provide the desired features.
</p>
<p class="cp, example">
<span class="example-good">Example of an acceptable practice</span>:<br />
A <acronym title="Uniform Resource Identifier">URI</acronym>
may have some modifiers, like "<code>?</code>" used to pass arguments for cgi,
or "<code>;</code>" to pass other kind of arguments or context information.
Used for information tracking, this is a proper use of session information
in <acronym title="Uniform Resource Identifier">URI</acronym>s.
</p>
<p class="cp, example">
<span class="example-bad">Example of a bad practice</span>:<br />
Bob tries to visit <code>http://www.example.com/resource</code>,
but since it's a rainy Monday morning, he gets redirected to
<code>http://www.example.com/rainymondaymorning/resource</code>.
The day after, when Bob tries to access the resource he had bookmarked earlier,
the server answers that Bob has made a bad request, and serves
<code>http://www.example.com/error/thisisnotmondayanymore</code>. Had the server served
back <code>http://www.example.com/resource</code> because the Monday session had expired,
it would have been, if not acceptable, at least harmless.
</p>
<p class="cp">Standard session mechanisms include
<a href="http://www.ietf.org/rfc/rfc2109.txt">RFC 2109 :
"HTTP State Management Mechanism"</a> [<a href="#ref-RFC2109">RFC2109</a>],
also known as "cookies".</p>
</li>
</ol>
</div>
<h3 class="gl">Guideline 4:
<a name="gl4" id="gl4">"Cool URIs don't change", but cool content does</a>
</h3>
<p>One misconception about
<q cite="http://www.w3.org/Provider/Style/URI.html">Cool
URIs don't change</q> is that it advocates "frozen" documents,
which content cannot change because that would "break things".</p>
<p>This, again, comes from a misunderstanding of the concept of
<acronym title="Uniform Resource Identifier">URI</acronym>s.
If we come back to our warehouse metaphor, used in the beginning of
this document, things get clearer: we know that the
<acronym title="Uniform Resource Identifier">URI</acronym> is a fixed
reference to a resource (a "toothbrush" in our example), and we know that
the reference should not change, however it does not mean that the resource
itself should not change... On the contrary, the World Wide Web has been
designed with evolution in mind, and if the resource is modified over time,
this has nothing to do with the fact that
<q cite="http://www.w3.org/Provider/Style/URI.html">Cool
<acronym title="Uniform Resource Identifier">URI</acronym>s don't change</q>.
</p>
<div class="checkpoint" id="cp4.1">
<div class="cp-head">
<span class="cp-number">4.1:</span>
<span class="cp-title">Standard redirects for changing content</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p><span class="cp-title">Use standard redirects for changing content</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">A good example of what is meant here by "changing/moving content"
would be a daily article on a Web site. People want to be able to
reference either the "latest daily article", or a specific article.</p>
<p class="cp">This is made possible and smooth with the use of two different
<acronym title="Uniform Resource Identifier">URI</acronym>s (or,
to be precise, one <acronym title="Uniform Resource Identifier">URI</acronym>
referencing the "latest" issue, and one URI per article),
as explained in the following example.</p>
<p class="cp, example">Let us consider an imaginary newsletter, issued every day. The
(latest issue of the) newsletter is available at
<code>http://www.example.org/newsletter</code> and this is the
<acronym title="Uniform Resource Identifier">URI</acronym> people use to access
the newsletter every day.</p>
<p class="cp, example">The content manager wants that every newsletter, and not only the latest
issue, be available on his server, so he archives every issue, and each of them
is accessible on the Web site at a dated
<acronym title="Uniform Resource Identifier">URI</acronym>, e.g:
<code>http://www.example.org/2042/02/12-newsletter</code> for the Feb. 12, 2042 issue.</p>
<p class="cp, example">Using a <a href="#cp2.2">standard redirect</a>
(<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.3.3">
HTTP 302 Found</a>, or, even better
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.3.8">
HTTP 307 Temporary Redirect</a> - [<a href="#ref-RFC2616">RFC2616</a>] section 10.3.3 and 10.3.8),
the content manager, when publishing the Feb. 12, 2042 issue, redirects
<code>http://www.example.org/newsletter</code> to the dated
<code>http://www.example.org/2042/02/12-newsletter</code></p>
<p class="cp, example">Readers are, therefore, able to refer to (and access) "the newsletter"
for the latest issue, or to any specific issue.</p>
<p class="cp">If the server properly sends the <code>Content-Location:</code>
<acronym title="Hypertext Transfer Protocol">HTTP</acronym>/1.1 Header,
there is an alternate technique, described in <a href="#cp5.2">
Checkpoint 5.2: <code>Content-Location</code></a>.
</p>
</li>
</ol>
</div>
<div class="checkpoint" id="cp4.2">
<div class="cp-head">
<span class="cp-number">4.2:</span>
<span class="cp-title"><acronym title="the Hypertext Transfer Protocol">HTTP</acronym> <code>410 Gone</code></span>
<span class="cp-target"><a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p><span class="cp-title">When removing a resource, use <code>410 Gone</code></span>
<span class="cp-target"><a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">
Most of guidelines 1 to 3 aim at avoiding "link rot",
documents that have been moved or removed, resulting in a <code>404 Not Found</code>
status code for agents trying to access a resource once refered to by a
<acronym title="Uniform Resource Identifier">URI</acronym>.</p>
<p class="cp">This does not mean the web does not allow for documents
to be removed or deprecated. Content managers should avoid, when possible,
simply removing resources, and should consider instead the correct standard procedure,
which is to use the <a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.11">
<code>410 gone</code> status code</a>
([<a href="#ref-RFC2616">RFC2616</a>] section 10.4.11).</p>
<p>Whereas the <code>404 Not found</code> status code only means that the server is
unable to find the resource, the <code>410 gone</code> status code means that the
resource is intentionally unavailable. For the sake of semantics and caching (a
<code>410 gone</code> is cacheable unless indicated otherwise).</p>
</li>
<li class="cp-prov">
<p><span class="cp-title">Allow the content-manager to use <code>410 Gone</code>
for removed resources</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</p>
<p class="cp">
Content managers should be allowed to use the
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.11">
<code>410 gone</code> status code</a>
([<a href="#ref-RFC2616">RFC2616</a>] section 10.4.11) to remove or deprecate
resources on a server. There should be an easy way to specify that a resource,
or an area, has been removed, using the <code>410 gone</code> status code.</p>
</li>
</ol>
</div>
<h3 class="gl">Guideline 5:
<a name="gl5" id="gl5">Provide indexing agents with useful information</a>
</h3>
<p>This section deals with providing meaningful and clear information
to indexing and crawling user-agents (also often referred to as "robots",
"spiders", "crawlers"). It has a strong influence on the traffic for
a Web site (both the traffic created by the indexing agents, and the traffic
attracted by search results) and should be a primary concern for content
managers.</p>
<p>Discussing the use of metadata, and the proper structuring of HTML documents
in order to help indexing agents in their task is out of scope for this document,
we will, rather, focus on the inner mechanics of indexing.
Readers interested in metadata may find interesting bits in these two related
guidelines: <a href="#gl8">Guideline 8: Provide useful metadata in addition
to content negotiation</a> and <a href="#gl12">Guideline 12:
Enrich and enhance</a>.</p>
<div class="checkpoint" id="cp5.1">
<div class="cp-head">
<span class="cp-number">5.1:</span>
<span class="cp-title">Indexing policy</span>
<span class="cp-target"> <a href="#target-expl-cm">
<abbr title="Content Manager">CM</abbr></a> </span>
</div>
<ol>
<li class="cp-prov"><p><span class="cp-title">Define site-wide indexing policy</span>
<span class="cp-target"> <a href="#target-expl-cm">
<abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">A site-wide policy specifies what the default behavior of
indexing or crawling agents should be, and can be refined on a per-document
basis through local indexing directives. (see below for details)</p>
<p class="cp">Content managers should define such a policy for their site.
The most common way of informing indexing agents of this policy is the
<a href="http://www.robotstxt.org/wc/exclusion.html#robotstxt">Robots
Exclusion Protocol</a> [<a href="#ref-ROBOTSPROTO">ROBOTSPROTO</a>],
but one could use other technologies, such as a metadata database
giving indexing directives on a document basis.</p>
</li>
<li class="cp-prov">
<p> <span class="cp-title">Define local indexing policy</span>
<span class="cp-target"> <a href="#target-expl-cm">
<abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">
The site-wide indexing policy may be completed by a local (per document)
indexing policy, marked up at the document level.</p>
<p class="cp example">For example, HTML [<a href="#ref-HTML401">HTML 4.01</a>]
defines a specific
<a href="http://www.w3.org/TR/1999/REC-html401-19991224/struct/global.html#edef-META">META</a>
element <a href="http://www.w3.org/TR/1999/REC-html401-19991224/appendix/notes.html#h-B.4.1">for
this purpose</a> ([<a href="#ref-HTML401">HTML 4.01</a>] Section B.4.1).</p>
</li>
</ol>
</div>
<div class="checkpoint" id="cp5.2">
<div class="cp-head">
<span class="cp-number">5.2:</span>
<span class="cp-title"> <code>Content-Location</code> </span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm">
<abbr title="Content Manager">CM</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p><span class="cp-title">Send valid <code>Content-Location:</code> </span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</p>
<p class="cp">The <a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.14">
<code>Content-Location:</code> <acronym title="the Hypertext Transfer Protocol">
HTTP</acronym> header</a> [<a href="#ref-RFC2616">RFC2616</a>] section 14.14) is crucial
for indexing agents as well as user agents, as it gives agents information
about the actual (current) location of the resource currently served (as opposed
to the generic location used to access the resource).
</p>
<p class="cp"><code>Content-Location:</code> should not be mistaken for a redirection. While agents
and caches may assume that a redirected <acronym title="Uniform Resource Identifier">URI</acronym>
may be used for later requests, they should not assume that a
<acronym title="Uniform Resource Identifier">URI</acronym> specified by the
<code>Content-Location:</code> header
may be used for later requests, if it differs from the requested
<acronym title="Uniform Resource Identifier">URI</acronym>.
However, agents may request a <acronym title="Uniform Resource Identifier">URI</acronym>
once specified as <code>Content-Location:</code> if they specifically intend to request
this instance of the resource. </p>
</li>
<li class="cp-prov">
<p>
<span class="cp-title">Use <code>Content-Location:</code> for changing content</span>
<span class="cp-target"> <a href="#target-expl-cm">
<abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">As seen previously, The
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.14">
<code>Content-Location:</code> <acronym title="the Hypertext Transfer Protocol">
HTTP</acronym> header</a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.14)
is used to inform user-agents of the actual (current) location of the requested
resource. This can be used as an alternative to the temporary redirect scheme
as explained in <a href="#cp4.1">Checkpoint 4.1: Standard redirects for
changing content</a>.</p>
<p class="cp, example"><span class="example-good">Example of a good practice</span>:<br />
You may remember the example used in <a href="#cp4.1">Checkpoint 4.1:
Standard redirects for changing content</a>, where the content manager uses
standards redirect techniques to serve a newsletter with both a "latest" and "dated"
<acronym title="Uniform Resource Identifier">URI</acronym>.</p>
<p class="cp, example">
One could achieve an almost similar result by using the
<code>Content-Location:</code> <acronym title="the Hypertext Transfer Protocol">HTTP</acronym>
header : serving <code>http://www.example.org/newsletter</code> (the "latest"
<acronym title="Uniform Resource Identifier">URI</acronym>) with a
<code>Content-Location:</code> of <code>http://www.example.org/2042/02/12-newsletter</code>
(the "dated" <acronym title="Uniform Resource Identifier">URI</acronym>).</p>
<p class="cp, example">
User-agents, as explained in <a href="http://www.w3.org/TR/cuap">
Common User Agent Problems</a> [<a href="#ref-CUAP">CUAP</a>]
may then bookmark the "latest news" <acronym title="Uniform Resource Identifier">
URI</acronym>, or the <acronym title="Uniform Resource Identifier">URI</acronym>
of the actual dated content, and may later request the "dated"
<acronym title="Uniform Resource Identifier">URI</acronym>.
</p>
</li>
<li class="cp-prov">
<p>
<span class="cp-title">Allow the content-manager to set the <code>Content-Location:</code> header</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</p>
<p class="cp">See above for the rationale. The Content-manager should be allowed to set
the <code>Content-Location:</code> header served for a specific resource at a given time.
</p>
</li>
</ol>
</div>
<div class="checkpoint" id="cp5.3">
<div class="cp-head">
<span class="cp-number">5.3</span>
<span class="cp-title"><code>Content-Md5</code>
</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</div>
<ol>
<li class="cp-prov"><p>
<span class="cp-title">Send <code>Content-Md5</code> for integrity check</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</p>
<p class="cp">
The <a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.15">
<code>Content-MD5</code> <acronym title="the Hypertext Transfer Protocol">HTTP</acronym>
header</a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.15) is used to verify the integrity
of the transported entity. and may help cache or indexing engines. Even though
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym> does not make
it mandatory, it is recommended that servers (or content-generation engines) compute
and send it.</p>
<p class="cp">
<code>Content-MD5</code> should not be mistaken with <a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.19"><code>ETag</code></a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.19). The former
is a check sum of the resource served whereas the latter is a "serial number"
identifying a specific instance of resource. However he md5 sum of the content
is supposed to be unique, therefore it may be used as the <code>ETag</code> (but may be too
resource-consuming for servers that do not cache the metadata). It is, nevertheless,
better to send both headers.</p>
</li>
</ol>
</div>
<h3 class="gl">Guideline 6:
<a name="gl6" id="gl6">Provide appropriate caching information</a>
</h3>
<p>This guideline relates to the
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec13.html">Caching mechanisms</a>
defined by the <acronym title="Hypertext Transfer Protocol">HTTP</acronym>/1.1
specification ([<a href="#ref-RFC2616">RFC2616</a>] section 13).</p>
<p>We will try to point out facts often overlooked or misunderstood about
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym> caching, as well
as giving advice on how to serve easily cachable content.</p>
<div class="checkpoint" id="cp6.1">
<div class="cp-head">
<span class="cp-number">6.1</span>
<span class="cp-title">Cache-related
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym> headers</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p class="cp"><span class="cp-title">Send proper and accurate
<code>Date</code> header</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</p>
<p class="cp">
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym>/1.1
servers MUST send a
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.18">
<code>Date:</code> header</a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.18).
It is the base of all caching mechanisms and must be sent both properly and accurately.</p>
</li>
<li class="cp-prov">
<p class="cp"><span class="cp-title">Send <code>Last-Modified</code> whenever possible</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</p>
<p class="cp">
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym>/1.1
([<a href="#ref-RFC2616">RFC2616</a>]) states that
<q cite="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.29">servers
SHOULD send the <a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.29">
<code>Last-Modified</code> header</a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.29)
whenever feasible</q>.
This header is very important because of its use as a cache validator:
<q cite="http://www.w3.org/Protocols/rfc2616/rfc2616-sec13.html#sec13.1.3">a cache
entry is considered to be valid if the entity has not been modified since the
Last-Modified value</q>.
</p>
</li>
<li class="cp-prov">
<p class="cp"><span class="cp-title">Send <code>Cache-Control</code> directives</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr>
</a></span>
</p>
<p class="cp"><a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.9">
The <code>Cache-Control</code> header</a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.9)
defines the behavior of cache engines with regards to the resource sent.</p>
<p class="cp"><code>Cache-Control</code> should be preferred over
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.21">
<code>Expires:</code></a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.21)
because of its richness. Servers may send both, but be aware that agents are
supposed to ignore <code>Expires:</code> if the max-age directive of
<code>Cache-Control:</code> is properly sent.
</p>
</li>
</ol>
</div>
<div class="checkpoint" id="cp6.2">
<div class="cp-head">
<span class="cp-number">6.2</span>
<span class="cp-title">Cache policy</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p class="cp"><span class="cp-title">Define a cache policy</span>
<span class="cp-target"><a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">A cache / expiration policy is the rationale behind cache control
for every resource served by <acronym title="the Hypertext Transfer Protocol">HTTP</acronym>/1.1
servers..
Content managers should decide, globally and/or locally, what can or can not be cached,
how long caches should keep the document before trying to get a new version, etc.
These decisions may be made depending on the
frequency at which the documents may be updated.</p>
</li>
<li class="cp-prov">
<p class="cp">
<span class="cp-title">Allow the Content Manager to set up cache control
according to a Cache Policy</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</p>
<p class="cp">The content manager should be able to set the <code>max-age</code> parameter
for any resource served according to a cache policy.</p>
</li>
</ol>
</div>
<div class="checkpoint" id="cp6.3">
<div class="cp-head">
<span class="cp-number">6.3:</span>
<span class="cp-title">Caching generated content</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p><span class="cp-title">Provide actual caching information for content
generated dynamically</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</p>
<p class="cp">Most dynamic content generation systems act as if the documents
they generate and serve were "fresh" (<abbr>i.e</abbr> as if the resource was
last modified at the date it is served), whether the information itself is, or not. </p>
<p class="cp">This is a harmful lie for caching engines and
should be avoided.
</p>
<p class="cp">Regardless of the technology used, it should be possible to
provide age information by retrieving the actual information
from whatever source is used to generate the dynamic content:
file,database, etc.</p>
</li>
</ol>
</div>
<div class="checkpoint" id="cp6.4">
<div class="cp-head">
<span class="cp-number">6.4:</span>
<span class="cp-title"><acronym title="the Hypertext Transfer Protocol">HTTP</acronym> HEAD
and <acronym title="the Hypertext Transfer Protocol">HTTP</acronym> GET</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p> <span class="cp-title">Send the same answer to
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym> HEAD and
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym> GET requests</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</p>
<p class="cp">Servers MUST send back the same information
(<acronym title="the Hypertext Transfer Protocol">HTTP</acronym> headers)
when answering a GET and a HEAD request, as required by the
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec9.html#sec9.4">
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym> specification</a>
[<a href="#ref-RFC2616">RFC2616</a>] section 9.4.
This is critical for many mechanisms, including caching.</p>
</li>
</ol>
</div>
<h2>2.<a name="content" id="content">Serving content appropriately</a></h2>
<h3 class="gl">Guideline 7:
<a name="gl7" id="gl7">Server-driven content negotiation</a>
</h3>
<p>This guideline deals with <a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec12.html#sec12">
negotiation in
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym>/1.1</a>
(as defined in <acronym title="the Hypertext Transfer Protocol">HTTP</acronym>/1.1
[<a href="#ref-RFC2616">RFC2616</a>] section 12).</p>
<p>Content negotiation stands for the server-driven negotiation based on
user agent capabilities and user preferences, including those specified in the
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.1">
Accept</a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.1)
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.2">
Accept-Charset</a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.2),
and <a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.4">
Accept-Language</a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.4) headers,
and beyond.</p>
<div class="checkpoint" id="cp7.1">
<div class="cp-head">
<span class="cp-number">7.1:</span>
<span class="cp-title">Format negotiation</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<p class="cp">"Format negotiation" here stands for the server-driven negotiation between
equivalent instances of a resource in different "formats", either media-type (often
called "content-negotiation" erroneously) or character encoding.</p>
<ol>
<li class="cp-prov">
<p>
<span class="cp-title">Allow the content manager to use and configure content-type negotiation</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</p>
<p class="cp">Content-managers should be provided with an easy way to specify that
several documents are different instances of the same resource using various "equivalent"
media types.</p>
<p class="cp">Server should then apply server-driven negotiation algorithms to serve the most
appropriate variant based at least on the requested
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.1">Accept</a>
([<a href="#ref-RFC2616">RFC2616</a>] section 14.1) header.
</p>
</li>
<li class="cp-prov">
<p>
<span class="cp-title">Allow the content manager to use and configure
character encoding negotiation</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</p>
<p class="cp">Content-managers should be provided with an easy way to specify that
several documents are different instances of the same resource with different
character encoding.</p>
<p class="cp">Server should then apply server-driven negotiation algorithms to serve the most
appropriate variant based at least on the requested
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.2">
Accept-Charset</a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.2) header.</p>
</li>
<li class="cp-prov">
<p>
<span class="cp-title">During format negotiation, be cautious with agents accepting anything</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">
As explained for example in "<a href="http://www.w3.org/TR/cuap#protocols">Common user agent problems</a>" ([<a href="#ref-CUAP">CUAP</a>] section "protocols"), some agents are known to misbehave with regard to format negociation, sending an HTTP header of <code>Accept: */*</code> (thus they are supposed to
support every and any content type, which they certainly do not).
</p>
<p class="cp">While servers are not required to cope with this problem in user agents, a wise
practice toward agents sending broken <code>Accept:</code> headers or not expressing
specific preference on the content type is to send them a version of the resource in a widely
supported document format.</p>
<p class="cp">This can be done at the server level using the quality factors used in the
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec12.html#sec12">negotiation process</a>
([<a href="#ref-RFC2616">RFC2616</a>] section 12).
</p>
<p class="cp">See also the related guideline : <a href="#gl11">Guideline 11 : Use flexible technology instead of client sniffing/blocking</a>.</p>
</li>
<li class="cp-prov">
<p>
<span class="cp-title">Allow the content manager to set the quality factors used during negociation</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</p>
<p class="cp">
Content-managers should be provided with an easy way to specify which version
(either format or language) of the resource they would rather see served,
in case the headers sent by the agent do not leave one clear choice.
</p>
<p class="cp">See related checkpoint
9.1: <a href="#cp9.1">When negotiation fails</a>.</p>
</li>
</ol>
</div>
<div class="checkpoint" id="cp7.2">
<div class="cp-head">
<span class="cp-number">7.2:</span>
<span class="cp-title">Language negotiation</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p>
<span class="cp-title">Allow the content manager to use and configure language negotiation</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</p>
<p class="cp">Content-managers should be provided with an easy way to specify that
several documents are different instances of the same resource translated in different
languages.</p>
<p class="cp">Server should then apply server-driven negotiation algorithms to serve the most
appropriate variant based at least on the requested
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.4">
Accept-Language</a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.4) header.
</p>
</li>
<li class="cp-prov">
<p>
<span class="cp-title">Allow the content manager to set the quality factors used during negociation</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</p>
<p class="cp">
Content-managers should be provided with an easy way to specify which version
(either format or language) of the resource they would rather see served,
in case the headers sent by the agent do not leave one clear choice.
</p>
<p class="cp">See related checkpoint
9.1: <a href="#cp9.1">When negotiation fails</a>.</p>
</li>
<li class="cp-prov">
<p> <span class="cp-title">Use the <code>Content-Language:</code>
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym> header</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</p>
<p class="cp">If the resource is served using language-negotiation (actually, even if it is not),
servers MAY send a <code>Content-Language:</code>
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym> header specifying the
language of the instance of the resource served. This is an interesting
information that agents may use to evaluate the result of server-driven negotiation, exactly
as they would with the <code>Content-Type</code> header in the case of format negotiation.
</p>
<p class="cp example"><span class="example-good">Example of HTTP/1.1 transaction using
<code>Content-Language:</code></span></p>
<pre class="cp example">
GET /foo/resource HTTP/1.1
Host: www.example.org
Accept-Language: fr, en-gb;q=0.8, de;q=0.1
HTTP/1.1 200 OK
[...]
Content-Location: http://www.example.org/foo/resource.html.fr
Content-Language: fr
[...]
</pre>
</li>
</ol>
</div>
<p>If server-driven negotiation fails, servers should either proceed to agent-driven negotiation
or try fall-back solutions, as explained in <a href="#gl9">Guideline 9 : Provide default and fall-back solutions</a>.</p>
<h3 class="gl">Guideline 8:
<a name="gl8" id="gl8">Provide useful metadata in addition to content negotiation</a>
</h3>
<p>Server-driven negotiation is used to serve the best content available,
based on the accept headers received.
This mechanism does not, however, specify variants beyond the generic <code>Vary:</code>
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym> header. </p>
<p>This guideline gives hits at going a little further for the sake of ease of
navigation through, and indexing of, multiple HTML documents (variants or collection).
</p>
<div class="checkpoint" id="cp8.1">
<div class="cp-head">
<span class="cp-number">8.1:</span>
<span class="cp-title">Variants of (X)HTML documents</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p> <span class="cp-title">Specify variants of HTML documents</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">The <acronym title="Hypertext Markup Language">HTML</acronym>
specification [<a href="#ref-HTML">HTML 4.01</a>], provides
<a href="http://www.w3.org/TR/REC-html40/appendix/notes.html#h-B.4">mechanisms
to specify (language) variants for a given document</a>
([<a href="#ref-HTML">HTML 4.01</a>] appendix B.4) using the
<a href="http://www.w3.org/TR/REC-html40/struct/links.html#h-12.3"><code>link</code>
element</a> ([<a href="#ref-HTML">HTML 4.01</a>] section 12.3).
</p>
<p class="cp">When used with the <code>alternate</code> type, the <code>link</code>
element can specify variants of a given resource, either language variants
(translations) with the <code>lang</code> attribute or media variants with the
<code>media</code> attribute.</p>
<p class="cp, example"><span class="example-good">Example of
HTML markup for language variants</span>:</p>
<pre class="cp, example">
&lt;LINK rel="alternate"
type="text/html"
href="mydoc-fr.html" hreflang="fr"
lang="fr" title="La vie souterraine"&gt;
&lt;LINK rel="alternate"
type="text/html"
href="mydoc-de.html" hreflang="de"
lang="de" title="Das Leben im Untergrund"&gt;
</pre>
</li>
<li class="cp-prov">
<p><span class="cp-title">Specify variants of <acronym title="eXtensible Hypertext Markup Language">XHTML</acronym> documents</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">
Note that this technique is is also applicable for
<acronym title="eXtensible Hypertext Markup Language">XHTML</acronym> documents.</p>
<p class="cp example"><span class="example-good">Example of
XHTML 1.0 markup for language variants</span> (same as above,
but with lower-case, closed elements...):</p>
<pre class="cp example">
&lt;link rel="alternate"
type="text/html"
href="mydoc-fr.html" hreflang="fr"
lang="fr" title="La vie souterraine" /&gt;
&lt;link rel="alternate"
type="text/html"
href="mydoc-de.html" hreflang="de"
lang="de" title="Das Leben im Untergrund" /&gt;
</pre>
</li>
</ol>
</div>
<div class="checkpoint" id="cp8.2">
<div class="cp-head">
<span class="cp-number">8.2:</span>
<span class="cp-title">Navigation among (X)HTML documents</span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p>
<span class="cp-title">Facilitate navigation among collections of HTML documents</span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">Again, using the
<a href="http://www.w3.org/TR/REC-html40/struct/links.html#h-12.3">
<code>link</code></a> element ([<a href="#ref-HTML">HTML 4.01</a>] section 12.3)
one can specify relations betweens documents in a collection.</p>
<p class="cp">The link types which can be used for this purpose,
as described in the
<a href="http://www.w3.org/TR/REC-html40/types.html#type-links">
Data types section of the HTML 4.01 specification</a>
[<a href="#ref-HTML">HTML 4.01</a>]
are:</p>
<ul class="cp">
<li>Start</li>
<li>Next</li>
<li>Prev</li>
<li>Contents</li>
<li>Index</li>
<li>etc.</li>
</ul>
<p class="cp example"><span class="example-good">examples of use</span>:</p>
<ul class="cp example">
<li>in a photo gallery (using <code>Next</code>, <code>Prev</code>,
<code>Index</code>, etc.)</li>
<li>for a periodical newsletter (using <code>Next</code>, <code>Prev</code>,
<code>Copyright</code>, etc)</li>
<li>in a compound document (using <code>Contents</code>, <code>Chapter</code>,
<code>Section</code>, <code>Subsection</code>, <code>Appendix</code>,
<code>Glossary</code>, etc.)</li>
</ul>
</li>
</ol>
</div>
<h3 class="gl">Guideline 9:
<a name="gl9" id="gl9">Provide default and fall-back solutions</a>
</h3>
<p><acronym title="the hypertext Trasfer Protocol">HTTP</acronym>
[<a href="#ref-RFC2616">RFC2616</a>] is about serving content in the most
appropriate way, and, as we have seen in previous guidelines (<a href="#gl7">
Guideline 7 : Server-driven content negotiation</a> and
<a href="#gl8">Guideline 8: Provide useful metadata in addition to content
negotiation</a>), server-driven negotiation may be used to serve
the best available content. It may happen that these mechanisms fail, and in this
case, <acronym title="the hypertext Trasfer Protocol">HTTP</acronym> implementations
should try, when possible, to give the requested content to the client. This may be
achieved through default and fall-back mechanisms.</p>
<div class="checkpoint" id="cp9.1">
<div class="cp-head">
<span class="cp-number">9.1:</span>
<span class="cp-title">When negotiation fails </span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p><span class="cp-title">provide multiple or default choice(s) when content/language
negotiation fails to give only one result</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</p>
<p class="cp">Using the verbiage of the <acronym title="Hypertext Trasfer Protocol">HTTP</acronym>
specification, this checkpoint can be paraphrased into "use agent-driven negotiation when the server is
unable to provide a varying response using server-driven negotiation".</p>
<p class="cp">Section 12 of <acronym title="the hypertext Trasfer Protocol">HTTP</acronym>
[<a href="#ref-RFC2616">RFC2616</a>] provides mechanisms to leave the final decision to the user-agent
(or its user) for cases when the content or language negotiation does not come up with a unique result
but with multiple ones.</p>
<p class="cp">In such a case, a server can use the
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.3.1">300 (Multiple Choices)</a>
status code, or be configured to send, by default, one of the resources among the possible choices.</p>
</li>
<li class="cp-prov">
<p>
<span class="cp-title">provide default or fall-back choice(s) when
content/language negotiation fails</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</p>
<p class="cp">Section 12 of <acronym title="the hypertext Trasfer Protocol">HTTP</acronym>/1.1
[<a href="#ref-RFC2616">RFC2616</a>] suggests the use of the
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.7">406 (Not Acceptable)</a>
status code when content or language negotiation fails to find any appropriate negotiated resource.</p>
<p class="cp">
However the <acronym title="Hypertext Transfer Protocol">HTTP</acronym>/1.1 specification
[<a href="#ref-RFC2616">RFC2616</a>] also states that
<q>the server should make the best efforts to give the requested content to the client</q>.
</p>
<p class="cp">
One possible interpretation of this is that the server may provide fall-back choice(s):
the message body for "HTTP 406 not acceptable" can give a list of available resources
and let the user choose, or the server can be configured to serve, arbitrarily, a
specific variant of the resource in case negotiation fails.
</p>
<p class="cp">
Note that this is perfectly acceptable with regards to
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.7">
Section 10.4.7 of <acronym title="the Hypertext Transfer Protocol">HTTP</acronym>/1.1</a>
[<a href="#ref-RFC2616">RFC2616</a>]:
<q cite="http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.7">
HTTP/1.1 servers are allowed to return responses which are
not acceptable according to the accept headers sent in the
request. In some cases, this may even be preferable to sending a
406 response. User agents are encouraged to inspect the headers of
an incoming response to determine if it is acceptable.
</q></p>
</li>
<li class="cp-prov">
<p>
<span class="cp-title">allow the content manager to set up a fall-back
behavior content/language for cases when negotiation fails</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</p>
<p class="cp">This is the practical implementation of the provision above.
The server should allow the content manager to decide whether, in case negotiation
fails, the server should:
</p>
<div class="cp">
<ul>
<li> send a 406 (Not Acceptable) status code with a list of available choices,</li>
<li>or if it should arbitrarily serve a variant of the resource.
(The content manager should, of course, be allowed to choose which variant would be chosen,
or how it should be chosen.).</li>
</ul>
</div>
<p class="cp, example">
<span class="example-good">Example</span>:<br />
Through the <a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.4">
Accept-Language</a> headers, a client specifies that it prefers Japanese or English
versions of the resource, whereas the content is only available in French and Spanish.
The content manager may be allowed to choose that the French version will be served
as a default version, or let the server send a 406 status code, giving the user-agent
a choice between the French and Spanish versions.</p>
</li>
</ol>
</div>
<div class="checkpoint" id="cp9.2">
<div class="cp-head">
<span class="cp-number">9.2:</span>
<span class="cp-title"><acronym title="Hypertext Transfer Protocol">HTTP</acronym> error messages body</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</div>
<p class="cp">As a general rule, the content manager should be allowed to change and customize
the body of <acronym title="Hypertext Transfer Protocol">HTTP</acronym> error messages.</p>
</div>
<h3 class="gl" id="gl10">Guideline 10: Serve resources with correct content-type and character
encoding information</h3>
<div class="checkpoint" id="cp10.1">
<div class="cp-head">
<span class="cp-number">10.1:</span>
<span class="cp-title"><code>Content-type</code></span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p><span class="cp-title">Send proper <code>Content-type</code>
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym> header</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">
Resources should be served with a proper
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.17"><code>Content-type</code>
Header</a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.17). Documents not served
with a proper media type may not be interpreted correctly by user agents.</p>
<p class="cp example">
<span class="example-bad">Example of a wrong practice</span>:<br />
CSS style sheets are sometimes served as plain text
(<code>text/plain</code> media type), causing the user-agents to ignore
the style sheet and rendering the document in an unexpected manner.</p>
<p class="cp example">
<span class="example-good">Example of a proper practice</span>:<br />
CSS style sheets should be served with the <code>text/css</code> media type.</p>
</li>
<li class="cp-prov">
<p><span class="cp-title">allow the content manager to override content-type settings</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</p>
<p class="cp">In addition to proper default mapping of media types to file extension,
since there is no obligation to use "well-known" file extensions in
<acronym title="Uniform Resource Identifier">URI</acronym>s, servers should allow the content
manager to set the appropriate media type sent in the <code>Content-type</code> header for
resources without such file extension, and to override the default setting at will.
</p>
</li>
</ol></div>
<div class="checkpoint" id="cp10.2">
<div class="cp-head">
<span class="cp-number">10.2:</span>
<span class="cp-title">Character Encoding</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p><span class="cp-title">Send proper character encoding information</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">For some document types, the media type sent by the
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.17"><code>Content-type</code>
Header</a> ([<a href="#ref-RFC2616">RFC2616</a>] section 14.17) may be sent with some information
about the character encoding of the document. In some cases, this is mandatory (see the provision below
for HTML and XHTML).</p>
</li>
<li class="cp-prov">
<p><span class="cp-title">Send proper character encoding information for XHTML documents</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">The
<a href="http://www.w3.org/TR/1999/REC-html401-19991224/charset.html#h-5.2.2">HTML 4.01 Recommendation</a>
([<a href="#ref-HTML401">HTML 4.01</a>] section 5.2.2) states that
the server should provide this information (the character encoding of the HTML document served), e.g:
</p>
<p class="cp example">Content-Type: text/html; charset=EUC-JP</p>
<p class="cp">Conforming user agents MUST observe the following priorities
when determining an HTML document's character encoding (from highest priority to lowest):</p>
<ol class="cp">
<li> An HTTP "charset" parameter in a "Content-Type" field</li>
<li>A META declaration with "http-equiv" set to "Content-Type" and a value set for "charset"</li>
<li>The charset attribute set on an element that designates an external resource.</li>
</ol>
<p class="cp">Note that The HTTP/1.1 protocol ([<a href="#ref-RFC2616">RFC2616</a>], section 3.7.1)
mentions ISO-8859-1 as a default character encoding when the "charset" parameter
is absent from the "Content-Type" header field, but it is now not recommended to follow this
practice.
</p>
<p>The recommended practice is that the character encoding be <strong>both</strong>
specified be specified in the META declaration, <strong>and</strong>
the "Content-Type" header field.</p>
<p class="cp example">
<span class="example-good">Example of an HTML 4.01 document written in French with
a UTF-8 encoding</span>:</p>
<pre class="cp example">
&lt;!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN"
"http://www.w3.org/TR/html4/strict.dtd"&gt;
&lt;html lang="fr"&gt;
&lt;head&gt;
&lt;meta http-equiv="content-type" content="text/html; charset=UTF-8"&gt;
&lt;title&gt;Exemple de document HTML 4.01&lt;/title&gt;
&lt;/head&gt;
&lt;body&gt;
&lt;h1&gt;Portrait Int&eacute;rieur&lt;/h1&gt;
&lt;h2&gt;Rainer-Maria Rilke&lt;/h2&gt;
&lt;p&gt;Ce ne sont pas des souvenirs&lt;br&gt;
qui, en moi, t'entretiennent ;&lt;br&gt;
tu n'es pas non plus mienne&lt;br&gt;
par la force d'un beau d&eacute;sir.&lt;/p&gt;
&lt;/body&gt;
&lt;/html&gt;
</pre>
</li>
<li class="cp-prov">
<p><span class="cp-title">Send proper character encoding information
for XHTML 1.0 documents</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">The case of XHTML document is similar to the case of HTML,
except that, since XHTML is also XML,XHTML document can provide the
character encoding via the XML declaration. (but if the XHTML document
uses one of the default encodings - UTF-8 or UTF-16 - no declaration is needed).</p>
<p class="cp">The recommended practice for XHTML documents is to properly specify the
character encoding in both the XML declaration
and the the "Content-Type" header field.</p>
<p class="cp example">
<span class="example-good">Example of an XHTML 1.0 document written in French
with an ISO-8859-1 encoding</span>:</p>
<pre class="cp example">
&lt;?xml version="1.0" encoding="ISO-8859-1"?&gt;
&lt;!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"&gt;
&lt;html xmlns="http://www.w3.org/1999/xhtml" xml:lang="fr" lang="fr"&gt;
&lt;head&gt;
&lt;title&gt;Exemple de document XHTML 1.0&lt;/title&gt;
&lt;/head&gt;
&lt;body&gt;
&lt;h1&gt;Portrait Int&eacute;rieur&lt;/h1&gt;
&lt;h2&gt;Rainer-Maria Rilke&lt;/h2&gt;
&lt;p&gt;Ce ne sont pas des souvenirs&lt;br /&gt;
qui, en moi, t'entretiennent ;&lt;br /&gt;
tu n'es pas non plus mienne&lt;br /&gt;
par la force d'un beau d&eacute;sir.&lt;/p&gt;
&lt;/body&gt;
&lt;/html&gt;
</pre>
</li>
<li class="cp-prov">
<p> <span class="cp-title">Allow the content manager to override
character encoding settings</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</p>
<p class="cp">
The content manager should be allowed to set the character encoding information.
</p>
<p class="cp">If the server implementor does not want the content manager,
or if the content manager does not want the users to change the charset information sent
by the HTTP server, then the server should send none, and the character encoding may be specified
at the document level.
</p>
</li>
</ol>
</div>
<h3 class="gl">Guideline 11:
<a name="gl11" id="gl11">Use flexible technology instead of
client sniffing/blocking</a></h3>
<div class="checkpoint" id="cp11.1">
<div class="cp-head">
<span class="cp-number">11.1:</span>
<span class="cp-title">Avoid agent sniffing</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p><span class="cp-title">Use content-negotiated resources instead of Agent sniffing</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">Server-driven negotiation, based on the agent's capabilities (given though the
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.1"><code>Accept:</code>
header</a> -[<a href="#ref-RFC2616">RFC2616</a> section 14.1 -) is a very efficient way of providing
agents with content they can display or process, without doubt on their capabilities. It is
also a cost-efficient technique, as the negotiation is handled by the server based on what
agents declare they can handle, whereas agent sniffing implies knowledge of (potentially all)
agents and their capabilities in order to serve (only) content the agents can handle.</p>
<p class="cp">Providing (with negotiation) equivalent versions of a resource in
flexible technologies should therefore be preferred to agent-sniffing.</p>
</li>
<li class="cp-prov">
<p><span class="cp-title">Use flexible document technologies instead of Agent sniffing</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">
Content manager often think they have to serve different content depending on the agent,
either by generating different content on the fly using server-side technologies, filtering,
negotiating, or <a href="#cp11.2">Blocking</a>.</p>
<p class="cp"> However well done (negotiating being the most appropriate way),
this practice is very seldom suitable to any possible agent, and implies a lot of extra work.</p>
<p class="cp">Content-managers should therefore consider the use of standard (i.e widely
implemented), flexible (scalable, multi-platform, device independent, etc.) document
technologies whenever possible, either as a primary choice, or, at least, as a negotiated
alternative.</p>
<p class="cp example"><span class="example-good">Example of an acceptable practice</span>:<br />
The content manager decides to serve a text resource using proprietary, not widely implemented
technology, but adds a negotiated plain-text alternative for agents which can not handle
the proprietary document format.</p>
</li>
</ol>
</div>
<div class="checkpoint" id="cp11.2">
<div class="cp-head">
<span class="cp-number">11.2:</span>
<span class="cp-title">Avoid agent blocking</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<p><span class="cp-title">Avoid agent blocking</span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</p>
<p class="cp">
Even though some agents may be badly broken, refusing to serve content to users of such an agent
means lost business (traffic), and <a href="#cp11.1">flexible technologies</a>, which ensure that
the content may be handled by any agent, should be preferred to this practice.</p>
<p class="cp">Even worse is to choose which agents are "suitable" and block all the other agents.
This is a very bad move, at least because:</p>
<ul class="cp">
<li>Some of the agents one may block are actually idexing agents for search engines,
and may bring back traffic</li>
<li>Agents are rapidly evolving, and while a specific version of a specific agent may
appear better at some point in time, there is no reason to believe another version of
another agent may not be more appropriate later, hence making the blocking rules obsolete</li>
<li>Blocking agents means refusing to serve, and ultimately means lost business (traffic).</li>
</ul>
<p class="cp">Agent blocking should therefore be avoided as much as possible, and instead
flexible negotiation and document technologies, as described in <a href="#cp11.1">Checkpoint 11.1</a>,
should be used.</p>
</li>
</ol>
</div>
<h3 class="gl">
<a name="gl12" id="gl12">Guideline 12: Enrich and enhance</a></h3>
<p>The previous guidelines showed good practices for the implementation and use of Web server
technologies. We will close this document by adding a few leads to practices which, even though
they are not crucial, may be followed to enrich or enhance <acronym title="Hypertext Transfer Protocol">HTTP</acronym> services...</p>
<div class="checkpoint" id="cp12.1">
<div class="cp-head">
<span class="cp-number">12.1:</span>
<span class="cp-title">Transfer encoding</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</div>
<ol>
<li class="cp-prov">
<span class="cp-title">Use transfer encoding for bandwidth-constrained devices</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<p class="cp">Serving content to bandwitdh-constrained devices (this includes
among many others, mobile devices), can be improved via on the fly connection, using the
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.41">Transfer-Encoding
<acronym title="Hypertext Transfer Protocol">HTTP</acronym> header</a>
([<a href="#ref-RFC2616">RFC2616</a>] section 14.41).
</p>
</li>
</ol>
</div>
<div class="checkpoint" id="cp12.2">
<div class="cp-head">
<span class="cp-number">12.2:</span>
<span class="cp-title">From (meta)data to server information</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</div>
<p class="cp">This checkpoint is on the verge of the server side, and is added here
as a proof of concept that the content itself can be used to enhance configuration held by
and information sent by the <acronym title="Hypertext Transfer Protocol">HTTP</acronym>
server.
</p>
<ol>
<li class="cp-prov">
<p><span class="cp-title">Convert (meta)data into
<acronym title="Hypertext Transfer Protocol">HTTP</acronym> information</span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
</p>
<p class="cp">Information in or about a resource (data or metadata) may be used by a web server,
either as a way to adapt its configuration, as extra information that can be sent in the
<acronym title="Hypertext Transfer Protocol">HTTP</acronym> headers (standard, or custom),
or as an alternate machine-readable (metadata) version of the resouce.</p>
<p class="cp example"><span class="example-good">A few examples</span>:</p>
<ul class="cp example">
<li>Extracting
<ul>
<li> meta information (<abbr title="example given:">e.g.</abbr> language, author,
the Dublin Core set of information) from HTML documents</li>
<li>the content type from the HTML meta tag</li>
<li>metadata embedded in images</li>
</ul>
</li>
<li>and
<ul><li>Using it to serve the resource (<abbr title="example given:">e.g.</abbr>
the language or the content type can be sent in the standard HTTP headers
<a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.17"><code>Content-Type</code></a>
and <a href="http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html#sec14.12"><code>Content-Language</code></a>
([<a href="#ref-RFC2616">RFC2616</a>] sections 14.17 and 14.12)</li>
<li>Using it to build a metadata database used by the server (<abbr title="example given:">e.g.</abbr> for the indexing policy, for negotiation)</li>
<li>Generating, on the fly, an alternate machine-readable (metadata) version of the resouce
(<abbr title="example given:">e.g.</abbr> in <acronym title="Resource Description Format">RDF</acronym>)</li>
</ul>
</li>
</ul>
</li>
</ol>
<p class="cp">See also the related <a href="#gl8">
Guideline 8: Provide useful metadata in addition to content negotiation</a>.</p>
</div>
<hr />
<h2><a name="checklists" id="checklists">Tabular checklist of guidelines and checkpoints</a></h2>
<p>You may use this table as a quick and convenient tool to assess your
progress in following the guidelines given in this document.</p>
<table frame="box" rules="all" border="3" class="checklist">
<tr>
<th>Number</th>
<th>Title</th>
<th><a href="#cp-target">target</a></th>
<th>yes</th>
<th>no</th>
<th>N/A</th>
</tr>
<tr>
<td colspan="6" class="gl">
Guideline 1: <a href="#gl1">Choose <acronym title="Uniform Resource Identifier">URI</acronym>s wisely</a>
</td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp1.1">1.1</a></span></td>
<td><span class="cp-title">Short <acronym title="Uniform Resource Identifier">URI</acronym>s </span></td>
<td><span class="cp-target"><a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a></span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span></td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp1.2">1.2</a></span></td>
<td><span class="cp-title"><acronym title="Uniform Resource Identifier">URI</acronym> case policy</span></td>
<td><span class="cp-target"><a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a></span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</td>
<td></td><td></td><td></td>
</tr>
<tr>
<td colspan="6" class="gl">
Guideline 2: <a href="#gl2">Allow <acronym title="Uniform Resource Identifier">URI</acronym> management</a>
</td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp2.1">2.1</a></span></td>
<td><span class="cp-title"><acronym title="Uniform Resource Identifier">URI</acronym> mapping</span></td>
<td><span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span></td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp2.2">2.2</a></span></td>
<td><span class="cp-title">Standard redirects</span></td>
<td><span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span></td>
<td></td><td></td><td></td>
</tr>
<tr>
<td colspan="6" class="gl">
Guideline 3: <a href="#gl3">Use independent <acronym title="Uniform Resource Identifier">URI</acronym>s</a></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp3.1">3.1</a></span> </td>
<td><span class="cp-title">Technology-independent
<acronym title="Uniform Resource Identifier">URI</acronym>s</span></td>
<td> <span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp3.2">3.2</a></span> </td>
<td><span class="cp-title">Identification and Session mechanisms</span></td>
<td>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</td>
<td></td><td></td><td></td>
</tr>
<tr>
<td colspan="6" class="gl">
Guideline 4: <a href="#gl4">Use standard redirects
for content that changes</a>
</td>
</tr>
<tr>
<td> <span class="cp-number"><a href="#cp4.1">4.1</a></span></td>
<td><span class="cp-title">Standard redirects for changing content</span></td>
<td>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span></td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp4.2">4.2</a></span></td>
<td> <span class="cp-title"><acronym title="the Hypertext Transfer Protocol">HTTP</acronym> <code>410 Gone</code></span></td>
<td> <span class="cp-target"><a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span></td>
<td></td><td></td><td></td>
</tr>
<tr>
<td colspan="6" class="gl">
Guideline 5: <a href="#gl5">Provide indexing agents
with useful information</a></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp5.1">5.1</a></span></td>
<td><span class="cp-title">Indexing policy</span></td>
<td><span class="cp-target"> <a href="#target-expl-cm">
<abbr title="Content Manager">CM</abbr></a> </span>
</td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp5.2">5.2</a></span></td>
<td><span class="cp-title"> <code>Content-Location</code> </span></td>
<td> <span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm">
<abbr title="Content Manager">CM</abbr></a> </span>
</td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp5.3">5.3</a></span>
</td>
<td> <span class="cp-title"><code>Content-Md5</code>
</span></td>
<td><span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span></td>
<td></td><td></td><td></td>
</tr>
<tr>
<td colspan="6" class="gl">
Guideline 6: <a href="#gl6">Provide appropriate
caching information</a>
</td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp6.1">6.1</a></span></td>
<td><span class="cp-title">Cache-related
<acronym title="the Hypertext Transfer Protocol">HTTP</acronym> headers</span></td>
<td>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span></td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp6.2">6.2</a></span></td>
<td><span class="cp-title">Cache policy</span>
</td>
<td>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp6.3">6.3</a></span></td>
<td> <span class="cp-title">Caching generated content</span></td>
<td> <span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span></td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp6.4">6.4</a></span></td>
<td><span class="cp-title"><acronym title="the Hypertext Transfer Protocol">HTTP</acronym> HEAD
and <acronym title="the Hypertext Transfer Protocol">HTTP</acronym> GET</span></td>
<td><span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</td>
<td></td><td></td><td></td>
</tr>
<tr>
<td colspan="6" class="gl">
Guideline 7: <a href="#gl7">Server-driven content
negotiation</a>
</td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp7.1">7.1</a></span></td>
<td> <span class="cp-title">Format negotiation</span></td>
<td>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp7.2">7.2</a></span></td>
<td> <span class="cp-title">Language negotiation</span></td>
<td> <span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
</td>
<td></td><td></td><td></td>
</tr>
<tr>
<td colspan="6" class="gl">
Guideline 8: <a href="#gl8">Provide useful metadata
in addition to content negotiation</a>
</td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp8.1">8.1</a></span></td>
<td><span class="cp-title">Variants of (X)HTML documents</span></td>
<td>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp8.2">8.2</a></span></td>
<td><span class="cp-title">Navigation among (X)HTML documents</span></td>
<td><span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</td>
<td></td><td></td><td></td>
</tr>
<tr>
<td colspan="6" class="gl">
Guideline 9: <a href="#gl9">Provide default and
fall-back solutions</a>
</td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp9.1">9.1</a></span></td>
<td> <span class="cp-title">When negotiation fails </span></td>
<td> <span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span></td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp9.2">9.2</a></span></td>
<td><span class="cp-title"><acronym title="Hypertext Transfer Protocol">HTTP</acronym> error messages body</span>
</td>
<td> <span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span></td>
<td></td><td></td><td></td>
</tr>
<tr>
<td colspan="6" class="gl">
Guideline 10: <a href="#gl10">Serve resources with correct
content-type and character encoding information</a>
</td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp10.1">10.1</a></span></td>
<td><span class="cp-title"><code>Content-type</code></span></td>
<td>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp10.2">10.2</a></span></td>
<td> <span class="cp-title">Character Encoding</span></td>
<td>
<span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</td>
<td></td><td></td><td></td>
</tr>
<tr>
<td colspan="6" class="gl">
Guideline 11: <a href="#gl11">Use flexible technology instead of
client sniffing/blocking</a>
</td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp11.1">11.1</a></span></td>
<td><span class="cp-title">Avoid agent sniffing</span></td>
<td><span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span></td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp11.2">11.2</a></span></td>
<td><span class="cp-title">Avoid agent blocking</span></td>
<td><span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-cm"><abbr title="Content Manager">CM</abbr></a> </span>
</td>
<td></td><td></td><td></td>
</tr>
<tr>
<td colspan="6" class="gl">
Guideline 12: <a href="#gl12">Enrich and Enhance</a>
</td>
</tr>
<tr>
<td><span class="cp-number"><a href="#cp12.1">12.1</a></span></td>
<td><span class="cp-title">Transfer encoding</span></td>
<td><span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span></td>
<td></td><td></td><td></td>
</tr>
<tr>
<td><span class="cp-number">i<a href="#cp12.2">12.2</a></span></td>
<td><span class="cp-title">From (meta)data to Server information </span></td>
<td> <span class="cp-target"> <a href="#target-expl-si"><abbr title="Web Server Implementor">SI</abbr></a> </span>
<span class="cp-target"> <a href="#target-expl-ss"><abbr title="Server-side Engines">SS</abbr></a> </span></td>
<td></td><td></td><td></td>
</tr>
</table>
<hr />
<h2><a name="acknowledgments" id="acknowledgments">Acknowledgments</a></h2>
<p>The editor would like to thank the following W3C Team members for the initial input
and their collaboration in writing this document.</p>
<ul>
<li><a href="http://www.w3.org/People/carine/">Carine Bournez</a>, W3C</li>
<li><a href="http://www.w3.org/People/karl/">Karl Dubost</a>, W3C</li>
<li>Ted Guild, W3C</li>
<li><a href="http://www.w3.org/People/Lafon/">Yves Lafon</a>, W3C</li>
</ul>
<p>The editor would also like to thank the following people for their early review of
the document:</p>
<ul>
<li>Henri Fallon, W3C</li>
<li><a href="http://www.w3.org/People/Dom/">Dominique Hazael-Massieux</a>, W3C</li>
<li><a href="http://www.w3.org/People/Jacobs/">Ian Jacobs</a>, W3C</li>
</ul>
<h2><a name="references" id="references">References</a></h2>
<dl>
<dt id="ref-RFC1630">RFC1630</dt>
<dd><cite><a href="http://www.ietf.org/rfc/rfc1630.txt">"Universal
Resource Identifiers in WWW"</a></cite>, T. Berners-Lee, June 1994.
Available at http://www.ietf.org/rfc/rfc1630.txt.</dd>
<dt id="ref-RFC2396">RFC2396</dt>
<dd><cite><a href="http://www.ietf.org/rfc/rfc2396.txt">"Uniform
Resource Identifiers (URI): Generic Syntax"</a></cite>,
T. Berners-Lee et al., August 1998. Available at
http://www.ietf.org/rfc/rfc2396.txt.</dd>
<dt id="ref-RFC2616">RFC2616</dt>
<dd><cite><a href="http://www.ietf.org/rfc/rfc2616.txt">"Hypertext
Transfer Protocol -- HTTP/1.1"</a></cite>, R. Fielding et al., June 1999.
Available at http://www.ietf.org/rfc/rfc2616.txt.</dd>
<dt id="ref-RFC2617">RFC2617</dt>
<dd><cite><a href="http://www.ietf.org/rfc/rfc2617.txt">"HTTP
Authentication: Basic and Digest Access Authentication"</a></cite>,
J. Franks et al., June 1999. Available at
http://www.ietf.org/rfc/rfc2617.txt.</dd>
<dt id="ref-RFC2119">RFC2119</dt>
<dd><cite><a href="http://www.ietf.org/rfc/rfc2119.txt">
"Key words for use in RFCs to Indicate Requirement Levels"</a>,
S. Bradner, March 1997. Available at
http://www.ietf.org/rfc/rfc2119.txt</cite>
</dd>
<dt id="ref-RFC2109">RFC2109</dt>
<dd><cite><a href="http://www.ietf.org/rfc/rfc2109.txt">
"HTTP State Management Mechanism"</a></cite>,
D. Kristol, L. Montulli, February 1997. Available at
http://www.ietf.org/rfc/rfc2109.txt.</dd>
<dt id="ref-HTML401"><a id="ref-HTML">HTML 4.01</a></dt>
<dd><cite><a href="http://www.w3.org/TR/1999/REC-html401-19991224/">"HTML
4.01 Specification"</a></cite>, Dave Raggett, Arnaud Le Hors, Ian Jacobs,
24 December 1999. Available at
http://www.w3.org/TR/1999/REC-html401-19991224/.</dd>
<dt id="ref-COOLURIs">COOLURIs</dt>
<dd><cite><a href="http://www.w3.org/Provider/Style/URI.html">"Cool URIs don't change"</a></cite>,
Tim Berners-Lee, 1998. Available at http://www.w3.org/Provider/Style/URI.html.</dd>
<dt id="ref-CUAP">CUAP</dt>
<dd><cite><a href="http://www.w3.org/TR/cuap">"Common User Agent Problems"</a></cite>,
Karl Dubost, 28 January 2003. Available at
http://www.w3.org/TR/2003/NOTE-cuap-20030128. Latest version at
http://www.w3.org/TR/cuap.</dd>
<dt id="ref-WSFAQ">WSFAQ</dt>
<dd><cite><a href="http://www.w3.org/Security/Faq/www-security-faq">"The
World Wide Web Security <abbr title="Frequently
Asked Questions">FAQ</abbr>"</a></cite>, Lincoln
D. Stein &amp; John N. Stewart. Available at
http://www.w3.org/Security/Faq/www-security-faq.</dd>
<dt id="ref-ROBOTSPROTO">ROBOTSPROTO</dt>
<dd><cite><a href="http://www.robotstxt.org/wc/norobots.html">"
A Standard for Robot Exclusion"</a></cite>, Martijn Koster et. al.,
30 June 1994. Available at http://www.robotstxt.org/wc/norobots.html.</dd>
</dl>
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<div id="disclaimer">
<address class="author">
Created by <a href="http://www.w3.org/People/olivier/">Olivier Thereaux</a>,
<a href="mailto:ot@w3.org">&lt;ot@w3.org&gt;</a>.
</address>
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